What is Ransomware?
Ransomware is a type of malware that infiltrates computers and mobile devices connected to the Internet. Once inside, it analyzes the use of our data, as well as internal backup systems, routines and high-demand services for and even other computers or peripherals connected to the network, such as servers, workstations, NAS devices or even virtual hard drives in the cloud like Google Drive, Amazon, etc. Once this analysis is carried out, it will proceed, once the attack is launched, to prevent access to the information, generally by encrypting it, and requesting a ransom to be able to recover the information.
We offer our data recovery solutions.
At LABY, we can help you recover files lost due to viruses or ransomware. We’ll explain the cause of the data loss and help you recover lost files, photos, or documents.
We’ll also advise you on how to prevent it from happening again.
Trust Laby, we can recover and decrypt information destroyed by a virus or ransomware.
Problems due to VIRUS or RANSOMWARE attack
In recent years, ransomware attacks have evolved from random network attacks targeting security flaws to premeditated attacks against targets such as businesses or storage systems like Synology or Qnap NAS, among others, servers, VPNs, or virtual machines.
Once hackers have penetrated the security system, they observe and study the company’s activities. This way, they understand how data traffic works, its importance, how backups are performed, and so on. They develop an attack and data encryption plan. They make sure that the backups are not usable and proceed to the complete encryption of the data likely to be important, to finally ask for a ransom.
ONCE THE VIRUS HAS BEEN REMOVED, THERE ARE A FEW OPTIONS:
Contact the offender or hacker through the ransom note. This option should NOT be performed under any circumstances. Interest is being shown in the recovery of that encrypted data, therefore, the person or group behind it will understand that the encrypted data is important and could take other actions against us.
2. On the other hand, paying a ransom has several conditions, including:
– It is not legal to pay such a ransom to criminals or cybercriminals. It is punishable by law.
– There is no certainty of payment. They often ask for cryptocurrencies that cannot be traced, so no collateral can be required.
– It has been demonstrated in many cases, that once the ransom is paid, they proceed to perform a partial decryption of data. If you want the rest, you have to keep paying.
TIPS TO AVOID LOSING DATA
Before giving any advice, it is important to keep in mind that it is not only necessary to take preventive measures in terms of equipment and software. It is also important to train employees and even oneself to avoid facilitating the possibility of infecting our systems.
It’s important to have an infrastructure (no matter how small) that’s always up-to-date with software updates (with manufacturer updates) and to have security features such as a well-configured firewall. Backups should also be kept off-site and protected outside the same network.
If you are not knowledgeable about it, it is better to leave the IT infrastructure in the hands of professionals.
As for employees and even oneself, it is important to be wary of emails with PDF attachments if we do not clearly know the origin of the email. Tracking links on courier packages or banking institutions are the easiest way for ransomware to spread unnoticed.
Another factor to take into account is not to connect external devices (USB, hard disks) if we do not know where they come from. It may seem obvious, but there are several cases of ransomware in Spain that have entered through these channels.
Finally, common sense. When in doubt, it is better to delete the mail or get rid of the device.
HOW DO WE CARRY OUT THE ENCRYPTED
DATA RECOVERY PROCESS?
WE EXPLAIN IT TO YOU IN A VIDEO
THIS IS HOW WE RECOVER YOUR DATA STEP BY STEP
Transparency, technology, and expertise at every stage of the process. Watch the video and discover how we work.
If you have problems due to Viruses or Ransomware...
WHY CHOOSE US? - THE ADVANTAGES OF
RECOVERING DATA WITH US
Customers
Analyzes performed
Spare parts
Experience
Free collection and delivery service (*)
Free diagnosis and quote
Real-time tracking through our intranet
If we don’t recover your data, you don’t pay
Free customer support phone line
Electronics Laboratory and Class 100 Clean Room
Qualified technical staff and ongoing training
Service with European-wide coverage
* If the device is unrecoverable or the quotation is rejected, courier charges will be charged.
HOW MUCH DOES IT COST TO RECOVER DATA ENCRYPTED BY A VIRUS OR RAMMWARE?
VIRUS OR RANSOMWARE DATA RECOVERY PRICES
The price for recovering data from data corrupted or encrypted by a virus or ransomware will always depend on the damage caused by the virus or ransomware, along with the working hours and technical equipment required to carry out the recovery processes.
We will conduct a preliminary analysis of your case at a computer center. We will inform you of the time and cost of this analysis. Once the vectors have been identified, we will provide you with a quote and a specific timeframe. After accepting the quote*, we will begin the decryption work and will handle the entire process so we can deliver your decrypted data to you. *If decryption is not possible, no costs related to the decryption process will be charged.
Decrypt encrypted data
Encryption processes
Encryption processes are often extremely complex. To resolve certain cases, external infrastructures such as computing centers are used, allowing highly complex mathematical calculations to be processed in short periods of time. Agreements with these types of infrastructures allow for key extraction and enable us to decrypt data encrypted by ransomware.
Working with Laby guarantees you a professional, legal service with assured resolution.
At LABY we are specialists in the recovery and decryption of this type of VIRUS or RANSOMWARE.
If you have a problem with a data encryption by a VIRUS or RANSOMWARE and your information has been encrypted demanding a ransom, our advice is not to pay the hackers. You have no guarantee of recovery of your files through this procedure.
It is important to analyze the files at their source and not attempt to manipulate them, as this may result in the files not being recovered.
If we don't recover your data, we don't get paid
Contact us to request a quote
If you want to know the exact cost for you, it's best to contact us and we'll give you a free, no-obligation quote.
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WHAT DEVICES CAN WE RECOVER AT LABY?
Data Recovery from Mechanical Hard
HDD disks have as main components the metal plates (disks), where the data is stored, and the heads that are responsible for accessing the information. The most common hard disk.
SSD Hard Drive Recovery
SSDs do not move, hence the name solid state. The information is stored in blocks and no headers are required to access it. It is much more efficient and faster than an HDD hard disk.
External Hard Disk Drive Recovery
External hard disks allow us to store outside the computer all the important information of which we want to make a backup copy. But one failure can cause us to lose all this data.
iPhone, iPad, iMac or MacBook
Apple devices, including iPhone, iPad, iMac, MacBook, Mac Mini, etc. They are reliable, elegant, powerful and easy to use.
Laptop Hard Drive Data Recovery
On the laptop hard disk we store important work or home information. If a failure occurs, it can cause us to lose all this valuable personal data.
Data Recovery NAS, SAN and
A SAN, NAS or DAS disk is a compact enclosure consisting of several hard disks that are connected via a network cable to the system, hence the common name network hard disk.
Data recovery from RAID systems
RAID disks are a redundant group of independent disks. They can be HDD disks or SSD disks and together they form a storage system to distribute or replicate data.
Recovery of USB Flash Drives
Pen drives or USB flash drives consist of one or more memory blocks. They work in many cases like SSD devices (same Flash technology).
Memory Card Recovery
Memory cards are used to store information from devices such as cameras, cell phones or tablets. They differ in their storage capacity and read/write speed.
Ransomware or Virus Recovery
We recover data encrypted with viruses or ransomware. Ransomware is extortive software: its purpose is to prevent you from using your device until you have paid a ransom. Depending on the type of ransomware, either the entire operating system or only some files are encrypted.
Mobile and Tablet Recovery
In mobile devices such as smartphones or tablets, recovery processes can be performed by analyzing the electronics of the damaged components or by performing the chip off process.
FREQUENTLY ASKED QUESTIONS ABOUT VIRUSES AND RANDSOMWARE
Ransomware is a type of malware that spreads to computers and mobile devices via the internet. Once infected, ransomware encrypts the device’s data, making it impossible to access. This can affect both personal files and business documents.
There are several precautionary measures you can take to protect yourself against ransomware attacks:
- Keep your operating system and software updated, as updates often include security patches.
- Use antivirus software and keep its virus database up-to-date.
- Do not click on suspicious links or download attachments from unknown or untrusted sources.
- Make regular backups of your important data and store them in a secure, offline location.
- Educate employees or people who use the devices about online security best practices, such as not opening suspicious emails or links.
If your system has been infected by ransomware and your data is encrypted, it’s important not to panic and follow these steps:
- Isolate the infected device(s) from the network to prevent the ransomware from spreading to other devices.
- Inform the authorities and your security service provider for assistance and to report the incident.
- Do not pay the demanded ransom, as there is no guarantee that your data will be recovered, and you would be financing cybercriminals.
- Seek help from data recovery experts like Laby, who have experience in ransomware decryption and may be able to help you recover your data without paying the ransom.
Paying the ransom demanded by cybercriminals is illegal, as it constitutes funding for criminal activities. Furthermore, there is no guarantee that cybercriminals will honor their end of the deal and fully restore your data. Even if you receive a partial decryption key, they will likely continue to extort you for more money. Therefore, it is recommended that you do not pay the ransom and seek legal and professional data recovery alternatives, such as those offered by Laby.
The process of decrypting data encrypted by ransomware can be complex and requires technical expertise. Laby’s experts have the knowledge and tools necessary to analyze ransomware, identify the encryption keys used, and develop solutions to decrypt the affected data. By working with Laby, you can receive professional, legal, and guaranteed resolution services to recover your data without having to pay the ransom.
Remember that prevention is key, but if you are a victim of a ransomware attack, it is important to seek expert advice to minimize the risks and safely recover your data.
