Data recovery in Bilbao

Don't lose that valuable information.
Let us help you get it back!

Professional data recovery in Bilbao and Bizkaia

Data recovery in Bilbao

Has your business experienced a server failure, your personal hard drive has become unresponsive, or a storage device won't boot? At Laby we offer a specialised data recovery service with more than 15 years of experience, accessible from Bilbao and all of Bizkaia without the need to travel.

We coordinate the collection at your address in the Basque Country and take your device directly to our laboratory. We give you a free technical diagnosis, a closed quote and you only pay if we manage to recover your data.

Free technical report in less than 4 working hours from reception

Pick-up from Bilbao, Barakaldo, Getxo and the entire Basque Country

Full confidentiality and documented traceability at every step

No data recovered, no invoice

HDD Hard Drive

SSD and external hard drive

USB and Pendrive

Memory card

Mac and MacBook

iPhone and iPad

NAS, SAN and RAID

Viruses and Ransomware

We pick up your device in Bilbao
and we manage everything until delivery

You don't have to move from Greater Bilbao or the Basque Country. Contact us, tell us where you are and we will activate the collection. The rest is on us until you have the data back.

1h Pickup

Pickup activated in less than 1 hour

As soon as we receive your query, we launch the courier service. We give you clear instructions on how to prepare the packaging so that the device arrives at the laboratory in the best possible condition.

4h Study

Technical study in 4 working hours

Upon arrival at the laboratory, the device is examined by a specialist. In less than 4 working hours you receive a technical report with the diagnosis, the possibilities of recovery and the cost of the service. Completely free.

4–7 days lab.

Recovery and shipping in 4–7 days

Once you give the budget the go-ahead, we get started. The average recovery time is 4 to 7 business days. More complex situations such as RAID or ransomware may need something more, always with full traceability.

Municipalities in the Basque Country where we pick up

Bilbao Barakaldo Getxo Santurtzi Portugalete Basauri Leioa Sestao Donostia Vitoria-Gasteiz Irun Errenteria Durango Eibar Zarautz

At Laby we process the information in accordance with the requirements of the GDPR and the LOPDGDD. For companies in the Basque Country that require it, we formalise a Data Processor Agreement (DPA) in accordance with article 28 of the GDPR, which is necessary in supplier approval and audit processes. ISO 27001:2022 certified company.

We explain it to you in a video

Here's how we recover your data step by step

Transparency, technology and expertise at every stage of the process. Watch the video and find out how we work.

More than 24,200 diagnoses made.
More than 33,500 devices in stock for fast and economical service. Own software and customized intranet.

Data recovery for Bilbao and the Basque Country

Access to a world-class data recovery laboratory from anywhere in the Basque Country

Having our service from Bilbao is as simple as making a call. We remove the device, run the recovery in our specialized facilities, and return the data to you without you having to go anywhere.

+15

Years of technical experience in data recovery

19,900+

Data loss cases successfully resolved

28,400+

Components and spare parts ready for immediate intervention

0€

Total cost if no files are recovered

Firm commitment before starting. You will receive the free technical diagnosis and the closed quote before we start any work. If recovery proves unfeasible, the case is closed without incurring any charge. No constraints, no nuances.

What data loss scenarios do we cover?

Whether it's a hardware issue, a malware infection, a user error, or a power failure, our technical team is experienced to intervene in any type of incident.

Mechanical failure of the hard drive

Blocked head, scratched platter or motor damaged by drop, vibration or continuous use. We operate in ISO Class 5 (Class 100) clean room to avoid any contamination during the intervention.

Burnt circuit or voltage spike

External drives, SSDs, and flash memory affected by surge, lightning storm, or faulty power supply with damaged electronics.

Drive not detected or with critical errors

Devices that are not recognized on any computer, that ask to be formatted when connected or that generate unrecoverable read errors continuously.

Accidental loss of files

Mistakenly deleted, inadvertent formatting, reinstalling the operating system without backup, or emptying trash with important files.

Ransomware ransomware ransomware

We identify the type of attack and apply the available recovery techniques. We serve companies in Greater Bilbao and individuals affected by any variant of malware.

Network storage and RAID systems

NAS and SAN servers with degraded arrays, simultaneously failed disks, or loss of configuration. We recover data regardless of the manufacturer or RAID level.

How does the service from Bilbao work?

A process designed to be comfortable from start to finish. Just contact us: the rest is handled by us.

Explain the problem

Call, write to us on WhatsApp or use the form. Tell us what happened to the device and we'll instantly guide you to the options available.

Pick-up in Bilbao

We manage the courier service from your address in Bilbao or the Basque Country. We give you packing instructions so that the device arrives at the lab without additional damage.

Reception and opening of the case

Upon arrival at the laboratory, the device is registered in our system and a technical file is opened. The specialist with the most appropriate profile for that type of fault is assigned.

Report and price in less than 4h

You receive the detailed technical diagnosis and the closed quote in less than 4 working hours. You can accept or decline without any charge up to that point.

Specialized technical retrieval

We started the intervention with ISO Class 5 (Class 100) clean room, exclusive forensic software and state-of-the-art hardware equipment.

Delivery in Bilbao

The recovered data arrives at your home or company in Bilbao on a new encrypted and verified medium, ready to use from the moment of receipt.

Technical equipment

Professional hardware we work with

Data recovery requires tools that are not within the reach of any workshop. This is the equipment we use in our laboratory in Barcelona.

HDD/SSD Disks

PC-3000 UDMA

ACE Lab

Worldwide reference standard for hard drive repair and recovery. It allows direct access to firmware, repair of modules and reading of disks with serious translation or surface failures.

Unstable disks

DeepSpar Disk Imager

DeepSpar Data Recovery

Specialized in imaging disks with severe instability: bad sectors, damaged heads, or disks that disconnect during reading. Maximizes data extraction before total failure.

Mobiles and tablets

Cellebrite UFED

Cellebrite

Forensic extraction tool used by police forces and judicial experts around the world. It allows you to access the memory of iOS and Android devices without altering the original data.

Chip-off / Monolithic

Soldering Microscope

Laby Laboratory

Essential for monolithic cards (microSD) and chip-off processes in mobiles and tablets. It allows precision micro-soldering on NAND memory chips for direct access to data.

All our equipment is available in our laboratory in Barcelona. We don't outsource processes or ship devices to third parties — the work is done entirely by our specialized technicians.

Premium Service Computer Forensics

Forensic extraction with judicial validity

In addition to data recovery, at Laby we offer a professional computer forensics service used by law firms, companies and security forces.

We work with Cellebrite UFED — the standard tool in court proceedings around the world — and ensure a documented chain of custody that ensures the integrity of digital evidence from extraction to trial.

Mobile Device Forensics Extraction

iOS and Android. Recover deleted messages, photos, call logs, and data with Cellebrite UFED.

Certified chain of custody

Complete documentation of the extraction process to ensure the validity of evidence in court proceedings.

Expert reports

Preparation of technical reports with expert validity for courts, arbitrations and business compliance processes.

Computer and server forensics

Recovery and investigation of digital evidence in corporate equipment, with guaranteed confidentiality.

Recovery Pricing
Facts in Bilbao

HDD Hard Drive

Mechanical Hard Drive Recovery

Damaged heads, burnt platter, faulty motor, corrupted firmware, or bad sectors.

From 250€

+ VAT

+ Info

SSD Hard Drive

SSD Disk Recovery

Controller failure, corrupted firmware, corrupted NAND blocks, or unrecognized device.

From 399€

+ VAT

+ Info

External Hard Drive

External Hard Drive Recovery

Bumps, drops, USB board failure, broken connector or damaged internal disk.

From 250€

+ VAT

+ Info

Laptop

Data Recovery on Laptop

Internal disk failure, water damage, burnt board, or system not booting.

From 250€

+ VAT

+ Info

USB and Pendrive

USB and Pen Drive Recovery

Accidental formatting, exFAT corruption, corrupted controller, or faulty NAND chips.

From 399€

+ VAT

+ Info

Memory Card

SD / microSD Card Recovery

SD, microSD, CF, CFexpress and Memory Stick. Monolithic cases with microwelds under a microscope.

From 250€

+ VAT

+ Info

iPhone / iPad / Mac

Apple Device Recovery

Boot loop, water damage, damaged board, or eMMC/UFS chip with Secure Enclave.

From 690€

+ VAT

+ Info

Mobile / Tablet

Recovery of Mobile Phones and Tablets

Broken screen, water damage, burnt board, or device that won't turn on. eMMC/UFS chip-off.

From 690€

+ VAT

+ Info

Virus / Ransomware

Recovery after Ransomware Attack

Decryption of files encrypted by malware. Free preview analysis of the type of attack.

From 1990€

+ VAT

+ Info

NAS / SAN / DAS

NAS, SAN and DAS Recovery

The price depends on the number of disks, manufacturer, and type of failure. Budget closed after diagnosis.

On request

Free Diagnosis

+ Info

RAID

RAID System Recovery

RAID 0, 1, 5, 6, and 10. The cost varies depending on the number of discs affected and the complexity of the array.

On request

Free Diagnosis

+ Info

These prices are indicative, so that we can give you a reference.

If you want to know exactly the cost for you, the best thing to do is to contact us and we will give you a free quote without obligation.

Prices and conditions · Bilbao and the Basque Country

What does the price of recovering data in Bilbao depend on?

There is no single fee because each incident has its own characteristics. The final budget is determined based on three key variables: the type and origin of the failure, the level of technical difficulty of the intervention, and whether the recovery requires replacement of specific parts . Only by inspecting the device can we give you a real price with no surprises.

We organise the collection from Bilbao with agility and the laboratory starts the analysis as soon as it receives the device. In most cases the technical report and the quote are ready in less than 4 working hours from receipt.

We treat with the same dedication a resident of Getxo who has lost his wedding photos and a company in Barakaldo that needs to restore its corporate database. For our team, all cases are equally important.

Toll Free

900 525 666 · free of charge from any network

Tell us what happened and we'll get back to you right away.

Email

To share error captures or device technical details

Web Form

Fill out your enquiry and a technician will contact you directly

Diagnosis always free and a closed economic offer before starting. If recovery is not feasible after analysis, we do not issue a charge. This guarantee is firm for all customers who come to us from Bilbao, Greater Bilbao and the rest of the Basque Country.

How do we carry out the data recovery process?

Our Process

Inquiry

Tell us about your case. Immediate response from a specialist and a quote without obligation.

24/7 · 365 days

Evaluation

We analyze your device and give you a diagnosis with the recovery viability, turnaround time and a fixed price.

Free diagnosis

Recovery

Once the quote is approved, we act. Real-time tracking from your private portal.

95% success rate

Data Submission

Your data on an encrypted device sent to your door. Privacy guaranteed.

Shipping included when you accept the quote

What do you think of us?

      EXCELENTE  
   A base de 597 reseñas 
    
 
 
 
   
 
 
       Publicado en Google  
   
   YroDUB 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Google. Pese a que no se pudieron recuperar los datos por un fallo del disco, el servicio, la comunicación, el seguimiento y el trato han sido muy buenos. Muy recomendable.
  
 
      Publicado en Google  
   
   Jordi Villalba 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Google. Es muy caro, carísimo, pero antes de alarmarse y entrar en pánico, hay que entender el porqué vale lo que vale. Hay que pagar a ingenieros cualificados que saben hacer este trabajo el cual es muy delicado. La sala donde se hace es una sala limpia con una ventilación especial para que no haya ni una mota de polvo, los ingenieros también van totalmente tapados para que ninguna mota de polvo enganchada en su piel quede en suspensión en la sala. Se siguen unos protocolos estrictos para que en la sala no haya ni una mota de polvo, ya que hasta una mota de polvo microscópica podría destruir datos del disco duro cuando éste está expuesto al exterior para trabajar con él. Todo este equipamiento y mantenimiento hay que pagarlo también, además de las piezas de respuesto para arreglar y recuperar los datos del disco duro. Es importante sopesar si uno necesita recuperar los datos de su disco duro, una vez asimilado el precio y dar el paso a querer recuperar los datos por su importancia, falta ver su profesionalidad. Aquí no fallan, buen trato, profesionalidad absoluta, consiguieron recuperar todos los datos del disco duro que llevé, es un sitio muy recomendable si se te ha roto por completo el disco duro, ni siquiera lo detecta el pc y necesitas recuperar los datos.
  
 
      Publicado en Google  
   
   María del Carmen Benavente Baltasar 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Google. Mi disco duro sufrió una caída. Toda mi vida personal y profesional estaban en él. No podía acceder al contenido del mismo; parecía irrecuperable toda la información. Me quedé colapsada. Pedí a la IA alguna solución y me recomendó el envío a profesionales de recuperación de datos. El primero de la lista era LABY a quienes envié mi dispositivo. Ellos recuperaron todos los datos y me los enviaron en un nuevo dispositivo. ¡Me han salvado la vida!
  
 
      Publicado en Google  
   
   Yaiza Sánchez 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Google. Una pasada. En menos de 10 días han recogido mi disco duro, han sacado todos los datos y me los han devuelto en un disco duro nuevo. Me habían dicho en otros sitios que era irrecuperable. Son muy profesionales, merece la pena cada euro pagado.
  
 
      Publicado en Google  
   
   lino villegas 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Google. Estaba desesperado porque el disco duro en el cual tenía guardado toda una vida familiar y que creía seguro ,resultó ser que después de un año sin usarlo ya no respondía , se me cayó el mundo encima, hasta que contacte con Laby, cuando me dieron el precio y condiciones me di cuenta que estaba en manos de profesionales, el precio es caro pero reconozco que el trabajo de Laby lo valía, y decirme quien no pagaría por recuperar unos recuerdos de personas que ya no están o de los hijos cuando eran pequeños,  pues bien al final pudieron recuperar el 100% y estos súper agradecido a esta empresa de crecuperacion ,ah!  se me olvidaba en la recepción hay dos chicas súper amables que si entras con alguna duda sales convencido de que tus recuerdos están en buenas manos, felicidades al equipo de Laby.
  
 
      Publicado en Google  
   
   Ronken1984 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Google. Han sido en todo momento cercanos y profesionales. Se me fastidió un disco duro de 4TB y han podido recuperarlo. No ha sido barato ( porque estas cosas no lo son ) pero si me han ofrecido un servicio excelente, con plena transparencia y confianza. Espero no volver a tener que pasar por esto, pero sin duda si la información es importante volvería con ellos. Muchas gracias por todo el servicio prestado.
  
 
      Publicado en Google  
   
   Marina Sanchez 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Google. Servicio excepcional, tanto técnica como humanamente. En un momento tan estresante como ver todos tus datos en riesgo, el equipo consiguió que me sintiera acompañada, entendida y en buenas manos desde el primer momento. Fueron siempre claros y transparentes con las expectativas, explicando el proceso con profesionalidad, pero sin perder nunca el trato cercano y humano. La recuperación técnica fue excelente, pero lo que realmente diferencia su servicio es la atención al cliente y la confianza que transmiten durante todo el proceso. Recomendaré su servicio a cualquiera que necesite recuperar datos. ¡Gracias por vuestro gran trabajo!
  
 
      Publicado en Google  
   
   Susana G 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Google. Recuperaron mis recuerdos cuando los daba por perdidos. Todo la informacion transparente y clara.
  
 
      Publicado en Google  
   
   Amandine Louis 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Google. Este laboratorio es, sin duda, el mejor en recuperación de datos. De principio a fin, mi experiencia ha sido fluida y sin complicaciones. Realmente los recomiendo. Son transparentes en todo, se comunican bien y ofrecen un servicio perfecto. Consiguieron recuperar todos mis datos perdidos, y les estoy muy agradecido. Tienen una gran experiencia y saben muy bien de lo que hablan.
  
 
      Publicado en Google  
   
   Nil Maté 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Google. Hicieron una faena estupenda recuperándome datos de un disco duro que tenía hacía muchísimo tiempo, incluso cosas que había borrado hacía años que ni me acordaba que una vez estuvieran en el disco. Es caro, pero sin duda vale cada céntimo. Tu decides que precio tienen tus datos y lo importantes que son para ti. Yo lo tengo claro, si lo necesito para otro disco en algún momento, volveré a ellos. Profesionalidad, rapidez y amabilidad.