Let us help you get it back!
Data recovery in Bilbao
Has your business experienced a server failure, your personal hard drive has become unresponsive, or a storage device won't boot? At Laby we offer a specialised data recovery service with more than 15 years of experience, accessible from Bilbao and all of Bizkaia without the need to travel.
We coordinate the collection at your address in the Basque Country and take your device directly to our laboratory. We give you a free technical diagnosis, a closed quote and you only pay if we manage to recover your data.
HDD Hard Drive
SSD and external hard drive
USB and Pendrive
Memory card
Mac and MacBook
iPhone and iPad
NAS, SAN and RAID
Viruses and Ransomware
We pick up your device in Bilbao
and we manage everything until delivery
You don't have to move from Greater Bilbao or the Basque Country. Contact us, tell us where you are and we will activate the collection. The rest is on us until you have the data back.
Pickup activated in less than 1 hour
As soon as we receive your query, we launch the courier service. We give you clear instructions on how to prepare the packaging so that the device arrives at the laboratory in the best possible condition.
Technical study in 4 working hours
Upon arrival at the laboratory, the device is examined by a specialist. In less than 4 working hours you receive a technical report with the diagnosis, the possibilities of recovery and the cost of the service. Completely free.
Recovery and shipping in 4–7 days
Once you give the budget the go-ahead, we get started. The average recovery time is 4 to 7 business days. More complex situations such as RAID or ransomware may need something more, always with full traceability.
At Laby we process the information in accordance with the requirements of the GDPR and the LOPDGDD. For companies in the Basque Country that require it, we formalise a Data Processor Agreement (DPA) in accordance with article 28 of the GDPR, which is necessary in supplier approval and audit processes. ISO 27001:2022 certified company.
Here's how we recover your data step by step
Transparency, technology and expertise at every stage of the process. Watch the video and find out how we work.
More than 33,500 devices in stock for fast and economical service. Own software and customized intranet.
Access to a world-class data recovery laboratory from anywhere in the Basque Country
Having our service from Bilbao is as simple as making a call. We remove the device, run the recovery in our specialized facilities, and return the data to you without you having to go anywhere.
+15
Years of technical experience in data recovery
19.900+
Data loss cases successfully resolved
28.400+
Components and spare parts ready for immediate intervention
0€
Total cost if no files are recovered
Firm commitment before starting. You will receive the free technical diagnosis and the closed quote before we start any work. If recovery proves unfeasible, the case is closed without incurring any charge. No constraints, no nuances.
What data loss scenarios do we cover?
Whether it's a hardware issue, a malware infection, a user error, or a power failure, our technical team is experienced to intervene in any type of incident.
Mechanical failure of the hard drive
Blocked head, scratched plate or motor damaged by drop, vibration or continuous use. We operate in ISO Class 5 (Class 100) clean room to avoid any contamination during the intervention.
Burnt circuit or voltage spike
External drives, SSDs, and flash memory affected by surge, lightning storm, or faulty power supply with damaged electronics.
Drive not detected or with critical errors
Devices that are not recognized on any computer, that ask to be formatted when connected or that generate unrecoverable read errors continuously.
Accidental loss of files
Mistakenly deleted, inadvertent formatting, reinstalling the operating system without backup, or emptying trash with important files.
Ransomware ransomware ransomware
We identify the type of attack and apply the available recovery techniques. We serve companies in Greater Bilbao and individuals affected by any variant of malware.
Network storage and RAID systems
NAS and SAN servers with degraded arrays, simultaneously failed disks, or loss of configuration. We recover data regardless of the manufacturer or RAID level.
How does the service from Bilbao work?
A process designed to be comfortable from start to finish. Just contact us: the rest is handled by us.
Explain the problem
Call, write to us on WhatsApp or use the form. Tell us what happened to the device and we'll instantly guide you to the options available.
Pick-up in Bilbao
We manage the courier service from your address in Bilbao or the Basque Country. We give you packing instructions so that the device arrives at the lab without additional damage.
Reception and opening of the case
Upon arrival at the laboratory, the device is registered in our system and a technical file is opened. The specialist with the most appropriate profile for that type of fault is assigned.
Report and price in less than 4h
You receive the detailed technical diagnosis and the closed quote in less than 4 working hours. You can accept or decline without any charge up to that point.
Specialized technical retrieval
We started the intervention with ISO Class 5 (Class 100) clean room, exclusive forensic software and state-of-the-art hardware equipment.
Delivery in Bilbao
The recovered data arrives at your home or company in Bilbao on a new encrypted and verified medium, ready to use from the moment of receipt.
Professional hardware we work with
Data recovery requires tools that are not within the reach of any workshop. This is the equipment we use in our laboratory in Madrid.
PC-3000 UDMA
ACE Lab
Worldwide reference standard for hard drive repair and recovery. It allows direct access to firmware, repair of modules and reading of disks with serious translation or surface failures.
DeepSpar Disk Imager
DeepSpar Data Recovery
Specialized in imaging disks with severe instability: bad sectors, damaged heads, or disks that disconnect during reading. Maximizes data extraction before total failure.
Cellebrite UFED
Cellebrite
Forensic extraction tool used by police forces and judicial experts around the world. It allows you to access the memory of iOS and Android devices without altering the original data.
Welding Microscope
Laby Laboratory
Essential for monolithic cards (microSD) and chip-off processes in mobiles and tablets. It allows precision micro-soldering on NAND memory chips for direct access to data.
All our equipment is available in our laboratory in Madrid. We don't outsource processes or ship devices to third parties — the work is done entirely by our specialized technicians.
Forensic extraction with judicial validity
In addition to data recovery, at Laby we offer a professional computer forensics service used by law firms, companies and security forces.
We work with Cellebrite UFED — the standard tool in court proceedings around the world — and ensure a documented chain of custody that ensures the integrity of digital evidence from extraction to trial.
Mobile Device Forensics Extraction
iOS and Android. Recover deleted messages, photos, call logs, and data with Cellebrite UFED.
Certified chain of custody
Complete documentation of the extraction process to ensure the validity of evidence in court proceedings.
Expert reports
Preparation of technical reports with expert validity for courts, arbitrations and business compliance processes.
Computer and server forensics
Recovery and investigation of digital evidence in corporate equipment, with guaranteed confidentiality.
Recovery Pricing
Facts in Bilbao
Mechanical Hard Drive Recovery
Damaged heads, burnt plate, faulty motor, corrupted firmware, or bad sectors.
From 250€
+ VAT
+ InfoSSD Disk Recovery
Driver failure, corrupted firmware, corrupted NAND blocks, or unrecognized device.
From 399€
+ VAT
+ InfoExternal Hard Drive Recovery
Bumps, drops, USB board failure, broken connector or damaged internal disk.
From 250€
+ VAT
+ InfoData Recovery on Laptop
Internal disk failure, water damage, burnt plate, or system not booting.
From 250€
+ VAT
+ InfoUSB and Pen Drive Recovery
Accidental formatting, exFAT corruption, corrupted driver, or faulty NAND chips.
From 399€
+ VAT
+ InfoSD / microSD Card Recovery
SD, microSD, CF, CFexpress and Memory Stick. Monolithic cases with microwelds under a microscope.
From 250€
+ VAT
+ InfoApple Device Recovery
Boot loop, water damage, damaged board, or eMMC/UFS chip with Secure Enclave.
From 690€
+ VAT
+ InfoRecovery of Mobile Phones and Tablets
Broken screen, water damage, burnt plate, or device that won't turn on. eMMC/UFS chip-off.
From 690€
+ VAT
+ InfoRecovery after Ransomware Attack
Decryption of files encrypted by malware. Free preview analysis of the type of attack.
From 1990€
+ VAT
+ InfoNAS, SAN and DAS Recovery
The price depends on the number of disks, manufacturer, and type of failure. Budget closed after diagnosis.
On request
Free Diagnosis
+ InfoRAID System Recovery
RAID 0, 1, 5, 6, and 10. The cost varies depending on the number of discs affected and the complexity of the array.
On request
Free Diagnosis
+ InfoIf you want to know exactly the cost for you, the best thing to do is to contact us and we will give you a free quote without obligation.
What does the price of recovering data in Bilbao depend on?
There is no single fee because each incident has its own characteristics. The final budget is determined based on three key variables: the type and origin of the failure, the level of technical difficulty of the intervention, and whether the recovery requires replacement of specific parts . Only by inspecting the device can we give you a real price with no surprises.
We organise the collection from Bilbao with agility and the laboratory starts the analysis as soon as it receives the device. In most cases the technical report and the quote are ready in less than 4 working hours from receipt.
We treat with the same dedication a resident of Getxo who has lost his wedding photos and a company in Barakaldo that needs to restore its corporate database. For our team, all cases are equally important.
Toll Free
900 525 666 · free of charge from any network
Tell us what happened and we'll get back to you right away.
To share error captures or device technical details
Web Form
Fill out your enquiry and a technician will contact you directly
Diagnosis always free and a closed economic offer before starting. If recovery is not feasible after analysis, we do not issue a charge. This guarantee is firm for all customers who come to us from Bilbao, Greater Bilbao and the rest of the Basque Country.
How do we carry out the data recovery process?
Inquiry
Tell us about your case. Immediate response from a specialist and a quote without obligation.
24/7 · 365 daysEvaluation
We analyze your device and give you a report with recoverable data, term and fixed price.
Free diagnosisRecovery
Once the budget is approved, we act. Real-time tracking from your private portal.
95% success >rateData Submission
Your data on an encrypted device sent to your door. Privacy guaranteed.
Secure shipping includedWhat do you think of us?
ISO 9001
Laby has a quality management system certified in accordance with the international standard ISO 9001:2015, ensuring efficient processes, continuous improvement and a high level of satisfaction in each project.
INCIBE
Laby is registered with the National Institute of Cybersecurity (INCIBE), reinforcing its commitment to best practices in cybersecurity, digital protection and information security.
ISO 27001
Laby has an information security management system certified according to the international standard ISO/IEC 27001:2022, guaranteeing the confidentiality, integrity and availability of data.
Areas where we work
We collect devices throughout the national territory. Check if your city is in our collection network.
North Zone
Central Zone