iPhone, iPad, iMac, or MacBook Data Recovery

Don't lose that valuable information.
Let us help you get it back!

Experts with +15 years of experience
Recovers data within 4-7 business days
+24,200 Analyses Performed

Apple Data Recovery

We recover data from your iPhone, iPad, Mac or MacBook

Our specialized technicians work on any damaged Apple device. We keep you informed every step of the way and only get paid if we get your data back.

iPhone iPad MacBook MacBook Air MacBook Pro iMac Mac Mini Mac Pro

We work with the entire Apple range

From the oldest iPhone to the latest MacBook Pro with M-chip. If it's from Apple and you have data, we can recover it.

iPhone

Any version

iPad

Mini, Air, Pro, Standard

MacBook

Air and Pro, all chips

iMac

All models

Mac Mini

Intel and Apple Silicon

Mac Pro

Tower and rack

iPad Pro

11" and 12.9"

Chip Apple Silicon

M1, M2, M3 and M4

Do you find yourself in any of these situations?

If you recognize any of these symptoms, please stop the device and contact us before attempting any solution on your own.

iPhone or iPad in recovery mode. The screen shows the cable to iTunes or Finder and the device does not boot normally.

Constant reset on the Apple logo. The device gets stuck on the block and enters a loop without reaching the system.

iPhone or iPad that is overheating or won't turn on. It may indicate a fault with the motherboard or charge controller.

Liquid damage. Although recent models have water resistance, prolonged immersion can lead to board corrosion and data loss.

MacBook or iMac that won't boot or shows a question mark. It indicates that the system cannot find the startup disk or that the internal storage has failed.

Mac with liquid damage or graphics problems. Short circuits in the board can affect both the boot and the integrity of the stored data.

MacBook or iMac without access to the files. The system boots but the files are gone, the disk does not mount, or it appears as uninitialized.

Accidental deletion or formatting. You've deleted important files or restored your device without backing it up to iCloud or iTunes.

Apple's Encryption: Why Recovery Is So Complex

Apple designs its devices with multiple levels of data encryption built directly into the processor, the Secure Enclave, and the iOS or macOS software itself. The objective is clear: to protect the user's information even if the device falls into the hands of others.

That same level of security makes data recovery a highly specialized process. Without an active backup, a physical or logical failure in an Apple device can result in the total loss of information if you do not act with the right tools and knowledge.

At Laby we have specific equipment to work with encrypted Apple devices, which allows us to address cases that other laboratories cannot solve.

Secure Enclave

Independent coprocessor that manages encryption keys. It operates in isolation from the main processor, complicating any external access to data.

Real-time hardware encryption

All data written to the storage is automatically encrypted. Even by physically connecting the memory chip, it is not possible to read the information without the keys.

Why does it matter to have backup?

In the event of a serious hardware failure, recovery may become unfeasible if access keys or a previous backup are not available. iCloud or a local copy are your best insurance.

If we don't recover your data, we don't charge. Free diagnosis in less than 4 working hours. A closed quote without obligation before starting. No surprises.

Why does an Apple device fail?

Apple devices are reliable and durable, but they're not indestructible. Knowing the most common causes of failure helps to act quickly and not aggravate the problem.

Liquid damage

Water is one of the most frequent enemies of Apple devices. Although recent iPhones and iPads have certified water resistance, prolonged immersion or direct contact with liquids on a MacBook or iMac can lead to motherboard shorts and permanent data loss.

Motherboard or controller failure

A short circuit, incorrect voltage, or natural wear and tear can damage the motherboard of any Apple device. On Mac, this can prevent full boot. On iPhone or iPad, you can block access to storage even if the data is still physically intact.

Failed update or restore

An interrupted iOS, iPadOS, or macOS update—due to a dead battery, network error, or system failure—can leave the device in an unrecoverable state without technical intervention. The same is true when doing a factory restore without a previous backup.

Internal storage failure (SSD/NAND)

In modern MacBook and iMac, the storage is soldered directly to the board. A failure in the NAND chips or SSD controller can cause the system to fail to boot or files to disappear without warning. Apple's encryption further complicates access without the right tools.

Signs that your Apple device is crashing

These symptoms may indicate a serious problem. The sooner you act, the better the chances of recovering your data:

Boot loop or constant Apple logo — device won't start up
Black or unresponsive screen when turning on iPhone, iPad, or Mac
Question mark on Mac startup — system can't find disk
Missing files or disk not mounted in the Finder or Disk Utility
Recovery mode or unintentional DFU on iPhone or iPad
Frequent write or read errors while saving or opening files on Mac

If you recognize any of these symptoms, don't try to restore or reset your device. At Apple, a restore without a backup can mean the loss of data for good. Contact us and we will make a free diagnosis in less than 4 working hours.

How do we carry out the process of recovering data from a device?

Our Process

Inquiry

Tell us about your case. Immediate response from a specialist and a quote without obligation.

24/7 · 365 days

Evaluation

We analyze your device and give you a diagnosis with the recovery viability, turnaround time and a fixed price.

Free diagnosis

Recovery

Once the quote is approved, we act. Real-time tracking from your private portal.

95% success rate

Data Submission

Your data on an encrypted device sent to your door. Privacy guaranteed.

Shipping included when you accept the quote

More than 24,200 diagnoses made.
More than 33,500 devices in stock for fast and economical service. Own software and customized intranet.

What to do if your Mac has crashed and you need to recover data?

1

Turn off the equipment and do not turn it back on. If your MacBook or iMac won't boot, shows a black screen, or loops, each boot attempt can compound damage to your internal storage. On modern Macs, the SSD is soldered to the board, so any additional stress can compromise data.
2

Don't try to restore or reinstall macOS. A reinstallation of the operating system can overwrite the data you need to recover. If your Mac offers to erase and reinstall, decline that option and seek professional help before doing anything irreversible.
3

Avoid data recovery programs if there is physical or firmware damage. Recovery software can work in cases of accidental deletion, but in cases of damaged board, controller, or SSD failures it can make the situation worse. Apple's encryption makes these processes especially delicate without the proper equipment.
4

Put it in the hands of a specialized Apple laboratory. Apple devices require specific tools and knowledge: access to the Secure Enclave, handling T2 or Apple Silicon encryption, and equipment to work on soldered hardware. Only a lab with real Apple experience can ensure the conditions needed to maximize the chances of recovery.

Here are our deadlines

Step 1

In just 1 hour

We process the collection by courier service from your home or company.

Step 2

Within 4 working hours

After receiving the device in the laboratory (within 24 hours), we carry out a diagnosis and quote without obligation.

Step 3

Between 4 and 7 working days

This is the average recovery time for the damaged device after the quote is accepted.*

Recovery Pricing
Apple Device Data

iPhone / iPad

690€ – 1.490€

+ VAT

Data Recovery on iPhone and iPad

Devices in recovery mode, boot loop, liquid damage, damaged motherboard, or storage controller failure. Enclave encryption requires specific tools and techniques.

Contact

iMac / MacBook Pro / MacBook Air

690€ – 2.490€

+ VAT

Data Recovery on Mac

Mac that won't boot, damaged soldered SSD, failure after upgrade, liquid damage, or board issues with T2 or Apple silicon chip. The complexity of encryption and integrated hardware determine the price range.

Contact

Data Recovery — iPhone, iPad, Mac

What determines the price
to recover your Apple device?

The cost always depends on the type of damage, the hours of work and the technical equipment required. At Laby we never charge more for the volume of data, only for the difficulty of access. Prior diagnosis is always free.

Type and severity of damage

A logical failure (accidental deletion, system corruption) is much easier than physical damage to the board, controller or storage. The more components affected, the greater the technical complexity and intervention time.

Working hours

On modern Apple devices, the storage is soldered directly to the board. Accessing it requires much longer processes than in devices with removable components, which directly influences the final cost.

Apple encryption and security

The Secure Enclave and the T2 or Apple Silicon chip encrypt all data automatically. Retrieving information on devices with these chips requires specific tools and knowledge that are not available to any laboratory.

Why the price varies by model and chip

Intel-based Mac

Pre-2020 models

Macs with Intel silicon used SSDs in standard or removable form factor in some models. While FileVault encryption was already present, access to storage is technically more straightforward and recovery tools are more compatible with these systems.

More Direct Recovery · Greater compatibility

Apple Silicon (M1, M2, M3, M4)

Models from 2020 — more complexity

With Apple Silicon, the CPU, GPU, Secure Enclave, and NAND storage are all built into a single chip. The encryption is total and permanent from the first boot. Any failure in the SoC can render data inaccessible without the correct keys, significantly increasing the difficulty and cost of recovery.

Greater technical complexity · Specialized equipment

If we don't recover your data, we don't charge. Free diagnosis in less than 4 working hours. A closed budget and no obligation before starting. No surprises.

What do you think of us?

      EXCELENTE  
   A base de 597 reseñas 
    
 
 
 
   
 
 
       Publicado en Google  
   
   YroDUB 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Google. Pese a que no se pudieron recuperar los datos por un fallo del disco, el servicio, la comunicación, el seguimiento y el trato han sido muy buenos. Muy recomendable.
  
 
      Publicado en Google  
   
   Jordi Villalba 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Google. Es muy caro, carísimo, pero antes de alarmarse y entrar en pánico, hay que entender el porqué vale lo que vale. Hay que pagar a ingenieros cualificados que saben hacer este trabajo el cual es muy delicado. La sala donde se hace es una sala limpia con una ventilación especial para que no haya ni una mota de polvo, los ingenieros también van totalmente tapados para que ninguna mota de polvo enganchada en su piel quede en suspensión en la sala. Se siguen unos protocolos estrictos para que en la sala no haya ni una mota de polvo, ya que hasta una mota de polvo microscópica podría destruir datos del disco duro cuando éste está expuesto al exterior para trabajar con él. Todo este equipamiento y mantenimiento hay que pagarlo también, además de las piezas de respuesto para arreglar y recuperar los datos del disco duro. Es importante sopesar si uno necesita recuperar los datos de su disco duro, una vez asimilado el precio y dar el paso a querer recuperar los datos por su importancia, falta ver su profesionalidad. Aquí no fallan, buen trato, profesionalidad absoluta, consiguieron recuperar todos los datos del disco duro que llevé, es un sitio muy recomendable si se te ha roto por completo el disco duro, ni siquiera lo detecta el pc y necesitas recuperar los datos.
  
 
      Publicado en Google  
   
   María del Carmen Benavente Baltasar 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Google. Mi disco duro sufrió una caída. Toda mi vida personal y profesional estaban en él. No podía acceder al contenido del mismo; parecía irrecuperable toda la información. Me quedé colapsada. Pedí a la IA alguna solución y me recomendó el envío a profesionales de recuperación de datos. El primero de la lista era LABY a quienes envié mi dispositivo. Ellos recuperaron todos los datos y me los enviaron en un nuevo dispositivo. ¡Me han salvado la vida!
  
 
      Publicado en Google  
   
   Yaiza Sánchez 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Google. Una pasada. En menos de 10 días han recogido mi disco duro, han sacado todos los datos y me los han devuelto en un disco duro nuevo. Me habían dicho en otros sitios que era irrecuperable. Son muy profesionales, merece la pena cada euro pagado.
  
 
      Publicado en Google  
   
   lino villegas 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Google. Estaba desesperado porque el disco duro en el cual tenía guardado toda una vida familiar y que creía seguro ,resultó ser que después de un año sin usarlo ya no respondía , se me cayó el mundo encima, hasta que contacte con Laby, cuando me dieron el precio y condiciones me di cuenta que estaba en manos de profesionales, el precio es caro pero reconozco que el trabajo de Laby lo valía, y decirme quien no pagaría por recuperar unos recuerdos de personas que ya no están o de los hijos cuando eran pequeños,  pues bien al final pudieron recuperar el 100% y estos súper agradecido a esta empresa de crecuperacion ,ah!  se me olvidaba en la recepción hay dos chicas súper amables que si entras con alguna duda sales convencido de que tus recuerdos están en buenas manos, felicidades al equipo de Laby.
  
 
      Publicado en Google  
   
   Ronken1984 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Google. Han sido en todo momento cercanos y profesionales. Se me fastidió un disco duro de 4TB y han podido recuperarlo. No ha sido barato ( porque estas cosas no lo son ) pero si me han ofrecido un servicio excelente, con plena transparencia y confianza. Espero no volver a tener que pasar por esto, pero sin duda si la información es importante volvería con ellos. Muchas gracias por todo el servicio prestado.
  
 
      Publicado en Google  
   
   Marina Sanchez 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Google. Servicio excepcional, tanto técnica como humanamente. En un momento tan estresante como ver todos tus datos en riesgo, el equipo consiguió que me sintiera acompañada, entendida y en buenas manos desde el primer momento. Fueron siempre claros y transparentes con las expectativas, explicando el proceso con profesionalidad, pero sin perder nunca el trato cercano y humano. La recuperación técnica fue excelente, pero lo que realmente diferencia su servicio es la atención al cliente y la confianza que transmiten durante todo el proceso. Recomendaré su servicio a cualquiera que necesite recuperar datos. ¡Gracias por vuestro gran trabajo!
  
 
      Publicado en Google  
   
   Susana G 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Google. Recuperaron mis recuerdos cuando los daba por perdidos. Todo la informacion transparente y clara.
  
 
      Publicado en Google  
   
   Amandine Louis 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Google. Este laboratorio es, sin duda, el mejor en recuperación de datos. De principio a fin, mi experiencia ha sido fluida y sin complicaciones. Realmente los recomiendo. Son transparentes en todo, se comunican bien y ofrecen un servicio perfecto. Consiguieron recuperar todos mis datos perdidos, y les estoy muy agradecido. Tienen una gran experiencia y saben muy bien de lo que hablan.
  
 
      Publicado en Google  
   
   Nil Maté 
 
 
 
 Trustindex verifica que la fuente original de la reseña sea Google. Hicieron una faena estupenda recuperándome datos de un disco duro que tenía hacía muchísimo tiempo, incluso cosas que había borrado hacía años que ni me acordaba que una vez estuvieran en el disco. Es caro, pero sin duda vale cada céntimo. Tu decides que precio tienen tus datos y lo importantes que son para ti. Yo lo tengo claro, si lo necesito para otro disco en algún momento, volveré a ellos. Profesionalidad, rapidez y amabilidad.

Frequently Asked Questions about External Hard Drive Recovery

What are the advantages of Apple products in terms of data security?

One of the brand’s main goals is to keep their customers’ data safe, even in case the device falls into the wrong hands. The data encryption and protection measures implemented by Apple make data recovery very complex in case of not having a backup. This provides an extra layer of security for Apple device users.

What measures should be taken in case of failures in iPhone, iPad, MacBook, or iMac devices to prevent data loss?

In case of failures in iPhone, iPad, MacBook, or iMac devices, it is important to take some steps to avoid data loss. If your device is in recovery mode or constantly restarting, you can try connecting it to iTunes and performing an iOS system update. In the case of wet iPhone or iPad, despite its water resistance, prolonged immersion can cause irreparable damage. For MacBook or iMac that won’t boot or show a question mark on the screen, it’s a good idea to seek specialized technical support or data recovery labs like Laby. In general, it is crucial to have regular backups of the data stored on these devices to minimize the risk of loss.

What is the process of recovering data on an iPhone or iPad locked on the home screen or with access issues?

If you have an iPhone or iPad locked to the home screen or with access issues, you can still try to recover the information. At Laby, for example, we offer data recovery services for physically damaged devices, such as wet or damp devices, or those that won’t turn on. We can also help in cases where your device is locked after several failed unlock attempts or when it prompts you to connect to iTunes. Our data recovery specialists can replace or temporarily remove the damaged components to extract the data saved on the phone.

How can you recover information from a MacBook or iMac if the hard drive is damaged or does not allow access to the data?

For a MacBook or iMac with a damaged hard drive or that doesn’t allow access to data, there are data recovery options. If the problem is related to the SSD hard drive of the device, it is possible to extract the data even if the disk is corrupted. However, it is important to note that in newer models, such as those with additional T1 and T2 chips, the recovery process is complicated due to the complete encryption of the information in the memory blocks. To ensure success, the use of the original CPU is required during the data extraction process.

What are the particularities and challenges of recovering data on an iMac with Fusion Drive technology and the new APFS format?

Data recovery on an iMac with Fusion Drive technology and the new APFS format presents certain particularities and challenges. Fusion Drives combine a mechanical hard drive and an SSD hard drive, offering a combination of speed and capacity. However, data recovery in this format is complex and delicate, and only data recovery specialists can guarantee success. In addition, the new APFS format, which is more robust and secure than the previous HFS+, introduces greater complexity in the recovery processes, as it allows the content to be locked by password or to encrypt the content in a comprehensive way.

These prices are indicative, so that we can give you a reference.

If you want to know exactly the cost for you, the best thing to do is to contact us and we will give you a free quote without obligation.