Data Recovery by Ransomware or Virus
Let us help you get it back!
- Experts with +15 years of experience
- Recovers data within 4-7 business days
- +24,200 Analyses Performed
Your data has been encrypted.
At Laby we can recover them.
Whatever your case — ransomware that has encrypted your files, a virus that has destroyed your data, or an attack that has paralyzed your systems — at Laby we can help you recover the information and understand what happened.
We will explain the reason that caused the data loss, help you recover the files and advise you to prevent it from happening again.
4h
Free diagnostics in less than 4 business hours
+15
Years of recovering data from malware and ransomware attacks
PC
NAS
Cloud
Computers, servers, NAS, and cloud storage
0€
No cost if we fail to recover your data
What is ransomware?
Ransomware is a type of malware that enters your computers via the Internet. Once inside, it doesn't act immediately: first it silently scans your system — it identifies the most valuable data, usage routines, critical services, and backup systems.
When it has gathered enough information, it launches the attack: it encrypts the files and prevents access to the information, demanding a financial ransom in exchange for the decryption key. In many cases, the attack spreads to other computers on the network, servers, NAS devices, and even cloud services such as Google Drive or Amazon.
At Laby, we can help you recover and decrypt the destroyed information without paying the ransom, and understand exactly how the attack occurred so that it doesn't happen again.
Entry into the system
Through phishing, software vulnerabilities, exposed RDP, or infected USB devices.
Silent analysis
The malware maps critical data, available backups, and networked computers before acting.
Bulk file encryption
System files are encrypted and access is blocked. In many cases, local backups are also deleted.
Ransom Request
A message is displayed demanding payment — usually in cryptocurrency — in exchange for the decryption key.
Laby intervenes without paying
We analyze the type of ransomware, assess the decryption possibilities, and apply the available techniques to recover your information.
More than 33,500 devices in stock for fast and economical service. Own software and customized intranet.
Our technicians are ready to recover your data from attacks
Every ransomware attack is different. The success of recovery depends on the type of malware executed, the affected hardware, and the actions taken after detecting the attack. At Laby we have the tools and experience to address each scenario.
File decryption
- Over 130 ransomware variants with decryptor available
- Proprietary toolset developed specifically for high-incidence ransomware
- Encryption type analysis and feasibility assessment before you start
File Recovery
- Repairing encrypted or damaged virtual disks
- Recovery of partially or fully affected databases
- Repairing compromised backup files
Volume recovery
- Supports SAN, NAS, and physical server environments
- Recovering files deleted during the attack
- Support for copy-on-write file systems: NetApp WAFL, ZFS, and similar
Backup Recovery
- Full support for LTO, DLT, and other physical formats
- Veeam Environment-Specific Tools: Deleted and Encrypted Files
- Support for all backup formats: Commvault, TSM, Networker, and more
Ransomware evolves. So do we.
Attacks are less frequent but more sophisticated, more targeted, and more costly. Knowing the current scenario is the first step to acting with the right tools.
Trends you should know about
- Attacks are increasingly targeting critical infrastructure: hospitals, public bodies and utility companies.
- Before encrypting data, attackers first delete local and cloud backups.
- Ransomware spreads throughout the network, affecting servers, NAS, and workstations at the same time.
- Cyber risk insurance is covering a growing percentage of data recovery costs.
Most common active variants
If your organization has been the victim of an attack, don't act rashly. Every decision made after the attack can make the difference between recovering the data or losing it permanently. Contact us and we will guide you from the first moment — the diagnosis is free.
How do we carry out the process of recovering data from a device?
Inquiry
Tell us about your case. Immediate response from a specialist and a quote without obligation.
24/7 · 365 daysEvaluation
We analyze your device and give you a report with recoverable data, term and fixed price.
Free diagnosisRecovery
Once the budget is approved, we act. Real-time tracking from your private portal.
95% success >rateData Submission
Your data on an encrypted device sent to your door. Privacy guaranteed.
Secure shipping includedHow to protect yourself from a ransomware attack?
Prevention is not just a technical issue. Most ransomware attacks come in because of human error — a click in the wrong place, an unknown USB device, an email that looked legitimate. Technology helps, but training and common sense are just as important.
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1
Train your team — and train yourself. The weakest link in any infrastructure is not the software, it's the person. Spend time explaining to employees and collaborators how to identify suspicious emails, what to do in the event of a dubious link and why they should never connect devices of unknown origin.
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2
Keep your infrastructure always up to date. Software updates are not optional — they patch known vulnerabilities that ransomware actively exploits. An unupgraded computer is an open door. Complement this with a well-configured and regularly reviewed firewall.
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3
Back up off-site and off your network. If ransomware gains access to your network, it can encrypt backups connected to it as well. The only backup that is useful against an attack is the one that is isolated: on another network, on a disconnected physical media or in a cloud service with independent version control.
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4
Be wary of emails with attachments or links if you don't know the sender. Fake messaging notices, bank alerts or emails with PDFs attached are the most common entry vectors. In Spain, there have been serious cases of ransomware whose origin was exactly this type of email. When in doubt, delete the email without opening it.
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5
Don't connect USB devices or hard drives if you don't know where they came from. It may seem obvious, but it is a real and documented way of entry. A pen drive found, received by courier or given at a trade show may contain malware designed to run as soon as it is connected to the computer.
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6
If you don't have technical knowledge, delegate IT management to professionals. Maintaining a secure infrastructure takes time and knowledge. Incorrect firewall configuration, weak credentials, or internet-exposed RDP ports are the favorite entry points for modern ransomware. A professional can close them before it's too late.
Here are our deadlines
In just 1 hour
We process the collection by courier service from your home or company.
Within 4 working hours
After receiving the device in the laboratory (within 24 hours), we carry out a diagnosis and quote without obligation.
Between 4 and 7 working days
This is the average recovery time for the damaged device after the quote is accepted.*
How much does it cost to recover data encrypted by ransomware?
The cost depends on the type of malware, the extent of the damage, and the man-hours required. Before giving you any price, we carry out a preliminary analysis to understand exactly what has happened and what is possible to do.
Free pre-analysis
We evaluate your case at our center. We inform you of the scope of the attack, the vectors identified and the estimated analysis time.
Closed budget
Once the attack vectors and the real decryption possibilities have been identified, we provide you with a fixed budget and a specific deadline.
Decryption and delivery
After acceptance of the quote, we manage the entire decryption and recovery process until we deliver the accessible data to you.
There is no standard price — every case is different
Ransomware is not a uniform problem. The malware variant, the amount of data affected, the type of infrastructure attacked, and the status of backups are all factors that radically change the process and its cost.
That is why at Laby we never give a price without first analyzing the case. The pre-analysis is free and you only pay if we manage to recover your data.
Type of ransomware: Some variants have decryptors available, others require complete reverse engineering of the encryption.
Extent of the attack: Affecting a computer is very different from an environment with compromised servers, NAS, and backups.
Backup status: If the ransomware has deleted or encrypted backups as well, the recovery process is significantly more complex.
Hours of work: Decrypting and reconstructing data can require anywhere from a few hours to weeks of specialized work.
If decryption is not possible, we do not charge anything. The pre-analysis is free, the quote is non-binding and you only pay if we recover your information. No small print.
What do you think of us?
ISO 9001
Laby has a quality management system certified in accordance with the international standard ISO 9001:2015, ensuring efficient processes, continuous improvement and a high level of satisfaction in each project.
INCIBE
Laby is registered with the National Institute of Cybersecurity (INCIBE), reinforcing its commitment to best practices in cybersecurity, digital protection and information security.
ISO 27001
Laby has an information security management system certified according to the international standard ISO/IEC 27001:2022, guaranteeing the confidentiality, integrity and availability of data.
FAQs about Ransomware Data Recovery
What exactly is ransomware and how does it affect computers and mobile devices?
Ransomware is a type of malware that infiltrates computers and mobile devices via the Internet. Once infected, ransomware encrypts the data on the device, preventing access to it. This can affect both personal files and business documents.
What precautions should I take to protect myself against ransomware attacks and prevent my data from being encrypted and hijacked?
There are several precautionary measures you can take to protect yourself against ransomware attacks:
- Keep your operating system and software up to date, as updates often include security patches.
- Use antivirus software and keep your virus database up to date.
- Don’t click on suspicious links or download attachments from unknown or untrustworthy sources.
- Make regular backups of your important data and store it in a safe place and off the network.
- Educate employees or people using the devices on online security best practices, such as not opening suspicious emails or links
What options do I have once my system has been infected by ransomware and my data is encrypted?
If your system has been infected by ransomware and your data is encrypted, it’s important not to panic and follow these steps:
- It isolates the infected device(s) from the network to prevent ransomware from spreading to other devices.
- Inform the authorities and your security service provider for assistance and to report the incident.
- Do not pay the demanded ransom, as there is no guarantee that your data will be recovered and you would be funding the cybercriminals.
- Seek the help of data recovery experts like Laby, who are experienced in ransomware decryption and could help you recover your data without paying the ransom.
Is it legal to pay the ransom demanded by cybercriminals to get my data back? What risks does doing so entail?
Paying the ransom demanded by cyber criminals is not legal, as it involves financing criminal activities. Furthermore, there is no guarantee that cybercriminals will hold up their end of the bargain and restore your data completely. Even if you receive a partial decryption key, you’ll likely still be extorted for more money. Therefore, it is recommended not to pay the ransom and to look for legal and professional alternatives for data recovery, such as those offered by Laby.
What is the process for decrypting ransomware-encrypted data and how can Laby help me in this regard?
The process of decrypting ransomware-encrypted data can be complex and requires technical expertise. Laby’s experts have the knowledge and tools to analyze ransomware, identify the encryption keys used, and develop solutions to decrypt the affected data. Working with Laby, you can receive a professional, legal service with resolution guarantees to recover your data without having to pay the ransom.
Remember that prevention is essential, but in case you are a victim of a ransomware attack, it is important to seek expert advice to minimize the risks and recover your data safely.
If you want to know exactly the cost for you, the best thing to do is to contact us and we will give you a free quote without obligation.
What devices do we recover at Laby?
Mechanical Hard Disks
HDD disks have as main components the metal plates where data is stored, and the heads that access the information. The most common hard disk.
SSD Hard Drives
SSDs have no moving parts — hence "solid state." Information is stored in blocks with no heads required. Much more efficient and faster than HDD.
External Hard Drives
External hard disks let you store important backups outside your computer. A single failure can cause you to lose all that valuable data.
iPhone, iPad, iMac or MacBook
Apple devices including iPhone, iPad, iMac, MacBook and Mac Mini. Reliable, elegant and powerful — and fully recoverable when something goes wrong.
Laptop Hard Disks
Your laptop holds important work and personal data. If a failure occurs, all that valuable information can be at risk — we can get it back.
NAS, SAN and DAS Disks
A compact enclosure of several hard disks connected via network cable to the system. Commonly known as a network hard disk — we recover all configurations.
RAID Systems
RAID disks are a redundant group of independent disks (HDD or SSD) forming a storage system to distribute or replicate data across multiple drives.
Pen Drives and USB Flash Drives
Pen drives consist of one or more memory blocks using the same Flash technology as SSD devices, making them fast but vulnerable to sudden failures.
Memory Cards
Memory cards store data from cameras, phones and tablets. They vary in capacity and speed — and when they fail, we recover what matters most.
Virus or Ransomware
We recover data encrypted by viruses or ransomware. Ransomware blocks your device until a ransom is paid — depending on the type, it encrypts the full OS or specific files.
Mobile Phones and Tablets
Recovery from smartphones and tablets is carried out by analyzing the electronics of damaged components or through the chip-off process for deeper failures.
Data Deletion
We offer certified secure data erasure and destruction, carried out either in our laboratory or remotely, with full documentation for compliance and legal purposes.
Forensic Analysis
Computer forensic analysis and expert evidence. We recover and certify critical information with legal value, with certified experts for reports and legal proceedings.