SSD Hard Drive Recovery

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Our specialized technicians can recover lost data from damaged SSD (Solid State Drive) disks. You will be informed at all times about the status of the recovery process.

Laby guarantees you a solution to your problem.

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WHAT IS AN SSD HARD DRIVE?

SSD drives

Parts of an SSD

SDD (Solid State Drive) is an alternative storage device to the traditional mechanical hard drive. SSD units store data using memory based on flash technology. This technology offers much higher speed than mechanical hard drives and, of course, they are silent. SSD units consist of a board containing various electronic components, as well as the controller and memory blocks. The controller is responsible for handling requests and executing commands from the PC to retrieve or write information in the correct location (memory blocks). Memory blocks can be described as boxes or shelves where information is stored. Data is not stored in an ordered or intelligible manner, for reasons of space optimization and speed. The controller takes care of that.

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Recover data from an SDD drive

PROBLEMS WITH AN SSD DRIVE?

If you are experiencing any of the following situations:
  • Is your computer not recognizing the SSD drive?
  • Is the SSD drive damaged and not booting?
  • Has your SSD broken or stopped working?
  • Is the SSD drive slower than usual or is your computer freezing?
  • Are you getting an unexpected error when trying to access the SSD data?
  • Any other situation not mentioned above.

We are specialists in data diagnosis and recovery.

We work with all SSD manufacturers: A400, Samsung, Crucial, Sandisk, Toshiba, Western Digital, Seagate, MSI, Corsair, Kioxia, Kingston, LaCie, Sandisk, PNY, Intenso, Freecom, Transcend, Adata, G-Drive, G-Raid...

TIPS TO AVOID LOSING DATA

SSDs offer high performance at a mid-range price and with a capacity that is currently low compared to a mechanical hard disk. They are ideal disks for use in operating systems (system disks) but we at Laby advise against using them exclusively for data storage. Except for very high-end SSDs, memory blocks have a limited duration in terms of reads and writes: The famous TBW (Terabytes Written) is defined by JEDEC as the number of terabytes that can be read and written on an SSD until its memory cells are “exhausted”, and is defined in the JESD218 standard.

To avoid the loss of sensitive information, it is interesting to use SSDs as system disks and not as storage disks. Also, traditionally, on a mechanical hard disk, if the data is erased and not overwritten, there is usually a high success rate in the data recovery process. Nowadays, in SSDs and memory cards, this percentage drops due to the use of the TRIM command in current operating systems.

Due to the way of reading / writing the information inside the memory blocks (flash technology) every time you want to modify a “sector” inside the memory block, you cannot do it directly. An entire block (page) must be read, loaded into the buffer (swap memory), modified and the modified information stored again.

It is an inefficient process and slows down the speed. To speed up the write process, when data is erased from an SSD or memory card, the operating system launches the TRIM command. This command searches for cells marked as deleted and performs the process of resetting them to “0”. This way they will be ready to be used without the need to load them into the buffer, modify the content and save the information again. If you delete information from an SSD or memory card, disconnect the device as soon as possible and avoid using it in conventional operating systems to ensure the data recovery process.

Over 23.600 diagnoses performed. Over 32.900 devices in stock to provide fast and cost-effective service. Proprietary software and personalized intranet.

SSD disks do not move, hence the name solid state. The information is stored in blocks and no headers are required to access it. It is much more efficient and faster than an HDD hard disk.

To avoid further damage to the device:

Turn off the device as soon as possible. It will prevent further damage that may condition the recovery process.

Do not tamper with the device. Forcing screws, or opening it in an uncontrolled, dust-free environment can adversely affect the chances of recovery. Remember that the inner parts are very sensitive and delicate.

The use of recovery software in physical cases may permanently damage the device. Avoid using it in such cases.

Contact a data recovery laboratory. These are the professionals who have the tools and adequate training to be able to evaluate and carry out the data extraction and recovery processes.

HOW DO WE CARRY OUT THE DATA RECOVERY PROCESS FROM SSD DRIVES?

In just 1 HOUR

We arrange pickup through a courier service.

Within 4 Business Hours

After receiving the device at the lab (within 24h), we carry out a diagnosis and no-obligation quote within a maximum of 4 business hours.

Between 4 and 7 business days

This is the average recovery time, in business days, for the damaged device*

* There are cases where it may take longer, but we will notify you so that you are always informed.

WE EXPLAIN IT TO YOU IN A VIDEO

THIS IS HOW WE RECOVER YOUR DATA STEP BY STEP

Transparency, technology, and expertise at every stage of the process. Watch the video and discover how we work.

WHY CHOOSE US? - THE ADVANTAGES OF
RECOVERING DATA WITH US

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Customers

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Analyzes performed

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Experience

Free collection and delivery service (*)

Free diagnosis and quote

Real-time tracking through our intranet

If we don’t recover your data, you don’t pay

Free customer support phone line

Electronics Laboratory and Class 100 Clean Room

Qualified technical staff and ongoing training

Service with European-wide coverage

* If the device is unrecoverable or the quotation is rejected, courier charges will be charged.

If you need to recover data from an SSD...

HOW MUCH DOES SSD DATA RECOVERY COST?

SSD HARD DRIVE DATA RECOVERY PRICES

The price for data recovery from SSD drives will always depend on the damage suffered by the device, together with the working hours and technical equipment required to carry out the recovery processes.

In any case, a prior diagnosis is necessary to detect the type of failure or combination of several failures. Below we detail the most common failures and the reference prices:

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From €399 to €990 / + vat

For SSD Firmware Failures

  • Internal disk SW corrupted. Damaged modules.
From €890 to €2990 / + vat

For physical failures (Controller / memory block):

  • Dispositivos no reconocibles, fallos repentinos, unidades bloqueadas

SSD data recovery pricing is mainly driven by two factors:

Damage to SSD disk components (whether a firmware problem, on-board electronics, controller or memory blocks) and the labor hours involved in recovery.

At Laby we will NOT charge you a higher amount for data volume. Only because of the difficulty of access. This difficulty is also noticeable in current NVME hard disks or Chinese models with “standard” controllers but with internal encryption.

In many cases SSD failures that are not recognized in the system are the result of a failure in the firmware of the device, either due to corruption or because it cannot be read by the controller and therefore does not know how to work. Each time the SSD is powered on, the main controller reads an area of the memory blocks where there is important operational information (S.A -Service Area- ) in the same way as in traditional hard disks. If the S.A is corrupted by a malfunction or the memory blocks are degraded due to usage (remember the term TBW) the SSD will not be able to initialize. 

In some cases, it is possible to read the information by means of modified firmware that allows access to data through the controller itself. At other times, this is not feasible (damaged controller, unknown firmware, electronic board failure) and the only possibility is to desolder the memory blocks and read them.

Once read, several highly complex processes must be carried out to obtain the data. These processes recreate the tasks performed by the controller physically on a chip in a logical manner. And among these operations is the XOR decryption process. It is a key used by the controllers to distribute the workload over the memory blocks.

These keys, in many occasions, vary from one controller to another or in the various revisions that appear during the production of the SSD disk so that sometimes, it takes several weeks to find the key and proceed to recover the SSD information.

If we don't recover your data, we don't get paid

These prices are indicative, to give you a reference.

If you want to know the exact cost for you, it's best to contact us and we'll give you a free, no-obligation quote.

It's best to let OUR CUSTOMERS
give their opinion about us

Our 300+ reviews are published on Google
Average rating: 4.7 out of 5

WHAT DEVICES CAN WE RECOVER AT LABY?

Data Recovery from Mechanical Hard

HDD disks have as main components the metal plates (disks), where the data is stored, and the heads that are responsible for accessing the information. The most common hard disk.

SSD Hard Drive Recovery

SSDs do not move, hence the name solid state. The information is stored in blocks and no headers are required to access it. It is much more efficient and faster than an HDD hard disk.

External Hard Disk Drive Recovery

External hard disks allow us to store outside the computer all the important information of which we want to make a backup copy. But one failure can cause us to lose all this data.

iPhone, iPad, iMac or MacBook

Apple devices, including iPhone, iPad, iMac, MacBook, Mac Mini, etc. They are reliable, elegant, powerful and easy to use.

Laptop Hard Drive Data Recovery

On the laptop hard disk we store important work or home information. If a failure occurs, it can cause us to lose all this valuable personal data.

Data Recovery NAS, SAN and

A SAN, NAS or DAS disk is a compact enclosure consisting of several hard disks that are connected via a network cable to the system, hence the common name network hard disk.

Data recovery from RAID systems

RAID disks are a redundant group of independent disks. They can be HDD disks or SSD disks and together they form a storage system to distribute or replicate data.

Recovery of USB Flash Drives

Pen drives or USB flash drives consist of one or more memory blocks. They work in many cases like SSD devices (same Flash technology).

Memory Card Recovery

Memory cards are used to store information from devices such as cameras, cell phones or tablets. They differ in their storage capacity and read/write speed.

Ransomware or Virus Recovery

We recover data encrypted with viruses or ransomware. Ransomware is extortive software: its purpose is to prevent you from using your device until you have paid a ransom. Depending on the type of ransomware, either the entire operating system or only some files are encrypted.

Mobile and Tablet Recovery

In mobile devices such as smartphones or tablets, recovery processes can be performed by analyzing the electronics of the damaged components or by performing the chip off process.

SSD FREQUENTLY ASKED QUESTIONS

An SSD (Solid State Drive) is a data storage device that uses flash memory to store and access information quickly and efficiently. Unlike traditional hard drives, SSDs have no moving parts, which gives them greater resistance to shock and vibration, faster access to data, lower power consumption and quieter operation. These advantages make SSDs a very good choice for drives where the operating system is installed or very fast access to data is needed.

An SSD disk uses flash memory chips to store data electronically. Flash memory is a type of non-volatile memory that retains information even when there is no electrical power. To write data, electrical voltages are applied to the memory cells, which alters their state and allows the data to be stored. To read data, the state of the memory cells is measured and, depending on the value, interpreted as 0 or 1.

 

The main parts of an SSD are mainly the electronics board and all the components that are part of it. Among others, the flash memory chips, the controller and, in some cases, a cache memory. The flash memory chips store the data permanently. The controller is responsible for managing read and write operations, as well as managing communication between the SSD and the system. The cache, when present, acts as a temporary storage area to improve SSD performance.

If your SSD disk has stopped working, there may be several possible causes, such as connection problems, software errors, driver failure or memory block degradation. Before concluding that it is broken, it is advisable to check if it is properly connected and test it on another system if possible. If after performing these checks it still does not work, it could indicate a more serious problem. In this case, it is recommended that you contact a professional or specialized data recovery service to assess the condition of the disk and determine the options available for data recovery.

The possibility of recovering data from a broken SSD disk depends on several factors, such as the cause and extent of the damage. In some cases, it is possible to recover information using specialized techniques and tools. However, data recovery on damaged SSD disks can be a more complex process than on mechanical hard disks. If the damage is electronic and does not affect controller or memory blocks, recovery is usually successful, as well as firmware corruption failures. In case of controller failures or memory block degradation, data recovery may be affected or impossible. In addition, virtually all SSDs use encryption technology (XOR keys). This encryption process is intended to protect the stored data in case of direct access to the memory blocks and also to avoid continuous workloads on the same areas of the memory blocks. The use of these encryptions allows the controller to distribute the read and write loads. In this way, the lifetime of the cells and therefore the stored information can be extended. In case of device failure, it is advisable to consult a specialized data recovery laboratory for an accurate assessment and recovery options.

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